Terms of Trade
Version 1.5 · 27 August 2026
JRender is a registered business name of Aeternum Construction Pty Ltd (ACN 701 555 375, ABN 92 701 555 375) of Perth, Western Australia. In these terms “we” and “us” means Aeternum Construction Pty Ltd, and “you” means the person or company named on the quote.
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These terms are part of our contract
They apply to every quote we give and every job we do, together with the quote itself. Where the quote and these terms disagree, the quote wins. Nothing here takes away rights you have under the Australian Consumer Law or the Home Building Contracts Act 1991 (WA).
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Quotes
Our quote is valid for 30 days and is based on what we could see and measure at the time. It is a fixed price for the scope written on it — not for anything discovered later or added later. A quote becomes a contract when you accept it in writing: by signing it, or by telling us in writing to proceed. Where the Home Building Contracts Act 1991 (WA) applies (clause 22), acceptance must be by signature — on paper or through our signing link (clause 23).
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What our price includes
Labour, materials and the preparation described on the quote, plus removal of our own waste. Unless the quote says otherwise it does not include: scaffolding beyond standard trestles, height access equipment, crane or hoist, structural repairs, waterproofing membranes, damp or termite treatment, painting of our finished surfaces, engineering or building approvals, or making good work by others.
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What we need from you on site
Clear and safe access during working hours; a working power outlet and running water; somewhere to mix and stack materials; and vehicles, furniture and fragile items moved out of the work zone before we start. If any of these are missing when we arrive, our standing time is chargeable at $85 per hour per tradesperson, and we will tell you before it starts running.
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Pre-existing conditions
Our finishes sit on the surface. They follow the condition of what is behind them and cannot correct it. Our quote assumes the substrate is sound, dry, stable and free of contamination. We are not responsible for, and our price does not include remedying:
- structural movement, settlement, subsidence or footing failure, and any cracking caused by it;
- rising damp, salt attack, water ingress, leaking pipes, blocked weep holes or failed flashings;
- existing paint, coatings, sealers or bonding agents whose adhesion cannot be verified;
- unsound, friable, hollow or previously coated surfaces, and rust in reinforcement or lintels;
- asbestos or other hazardous material.
If we find any of these once work has begun we will stop, tell you in writing, and quote the additional work as a variation. You may accept it, arrange another trade, or end the contract — paying only for the work done to that point.
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Inspection before we start
We inspect what is reasonably visible. We do not open up walls, lift floor coverings or carry out destructive investigation unless the quote says so, and we do not warrant anything we could not see.
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Programme and timing
Any dates we give are estimates made in good faith, not guarantees, and are conditional on things outside our control:
- Other trades. Where our work follows or runs alongside another trade, our start and finish depend on that trade finishing its part to a standard we can work over. We are not responsible for delay, standing time or extra cost caused by others on site, and we are not liable for their delay to your programme.
- Weather. Our finishes cannot be applied in rain, in high wind, below 5 °C, above 45 °C, or in direct hot sun on a wall face. We will not compromise a finish to hold a date.
- Curing. Each coat must cure before the next. Cure times move with the weather and cannot be shortened.
- Access, approvals, power and material supply. A delay in any of these moves the programme with it.
Where we are delayed for a reason above, the programme extends by a reasonable period. We will keep you told. Time is not of the essence.
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Variations
Any change to the scope, quantity, finish or specification is a variation. In line with section 7 of the Home Building Contracts Act 1991 (WA), a variation will be set out in writing with its cost, dated, and signed by both of us before the varied work starts. We will not carry out extra work on a verbal instruction, and you will not be charged for extra work you have not signed.
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Colour, texture and samples
Our finishes are applied by hand. Colour and texture vary between batches, between panels, and with light, temperature and the absorbency of the substrate. Where the quote includes a sample, the approved sample sets the standard — the finished work will sit within a reasonable range of it, not match it exactly. Samples must be approved in the light the wall will actually live in. A finish approved from a photograph, a screen or a supplier’s chart is at your risk.
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What is normal in our finishes
The following are inherent characteristics of the materials, not defects:
- fine hairline or shrinkage cracking, and cracking that follows joints, junctions of different materials, or movement in the structure;
- efflorescence — white salt bloom that appears as the wall dries and generally weathers off;
- variation in colour, sheen and texture across a wall or between walls;
- visible trowel marks, movement and depth, which are the point of a hand-applied finish;
- set-out lines, control joints and stop beads showing through the finish where the substrate requires them.
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Wet areas and waterproofing
Our finishes are not a waterproofing system. In a bathroom, laundry, shower or any other wet area, a compliant waterproof membrane must be installed and certified by a licensed waterproofer before we start, unless our quote expressly includes it. We are not liable for water damage arising from an absent, defective or uncertified membrane, or from failed plumbing, seals or drainage.
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Deposit and payment
Where the Home Building Contracts Act 1991 (WA) applies, any deposit we ask for stays within the cap that Act sets — see clause 22. Progress claims, if any, are set out on the quote and are payable on the work reached. The final invoice is payable within 7 days of the invoice date. Payment is by bank transfer to the account on the invoice, quoting the payment reference shown.
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Late payment
If an invoice is not paid by its due date we may charge interest at the RBA cash rate plus 4%while an invoice is more than 14 days overdue, after telling you in writing.
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Practical completion and inspection
The work reaches practical completion when it is finished apart from minor items that do not stop the area being used. We will walk the job with you in daylight before we leave and attend to touch-ups on the spot. Please tell us in writing about anything you are not happy with as soon as you notice it.
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Defects
Where the Home Building Contracts Act 1991 (WA) applies, section 11 makes us liable to make good, at our cost, defects notified to us in writing within 4 months of practical completion. Your Australian Consumer Law rights (clause 16) apply on top of that and are not limited by anything in these terms.
A defect claim is read together with clauses 5 (pre-existing conditions), 10 (what is normal in these finishes) and 11 (wet areas). We are not responsible for damage caused by others, impact, cleaning with unsuitable products, later work by another trade over ours, or normal wear and weathering.
Before you engage anyone else to remedy claimed defective work, tell us in writing and give us reasonable access to inspect and rectify it ourselves. We are not liable for the cost of third-party rectification we were not first given a reasonable opportunity to carry out.
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Your rights under the Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For services, you are entitled to have them supplied with due care and skill, fit for the purpose you told us about, and within a reasonable time. If we fail to meet a consumer guarantee you are entitled to have the problem fixed, and to compensation for reasonably foreseeable loss or damage. For a major failure you may cancel and get a refund of the unused part. Nothing in these terms limits those rights.
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Our liability otherwise
To the extent the law allows, and subject to your Australian Consumer Law rights, our liability for any one job is limited — at our option — to redoing the work or paying the cost of having it redone, and we are not liable for loss of profit, loss of rent, loss of opportunity or other indirect loss.
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Cancelling or postponing
You may cancel or postpone before we start. If you cancel after we have ordered non-returnable materials, tinted a bespoke colour, or committed labour to your dates, we may charge what we have actually spent and cannot recover — and we will show you the evidence. We may end the contract if a pre-existing condition makes the work unsound, if the site is unsafe, or if an invoice stays unpaid after we have asked you in writing. In that case you pay for the work done up to that point, and nothing more.
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Insurance, safety and site
We carry $20 million public liability insurance and work in accordance with WA work health and safety law. We can provide a certificate of currency on request. Please keep children and pets clear of the work zone, and tell us before we start about anything hidden we should know: services in walls, waterproofing, structural work, or any prior damage.
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Subcontractors
We may engage subcontractors to carry out part of the work under our direction. We remain fully responsible to you for the work as if we had done it ourselves, and these terms apply to it unchanged.
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If something goes wrong
Talk to us first — call 0401 689 277 or write to contact@jrender.pro and we will respond within 5 business days. If we cannot sort it out between us, either of us may take the matter to Building and Energy (Department of Energy, Mines, Industry Regulation and Safety) or to the State Administrative Tribunal. These terms are governed by the law of Western Australia.
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Home building work in Western Australia
Where the value of a contract for home building or associated work on a dwelling is within the range prescribed under the Home Building Contracts Act 1991 (WA) — presently $7,500 to $500,000 — that Act applies. It requires the contract to be in writing setting out all of its terms, dated, and signed by both of us, with a copy given to you before work starts; it caps the deposit at 6.5%; it requires variations to be signed before the varied work starts; and it gives you the 4-month defect right above. Where the Act applies, these terms form part of that written contract and are annexed to the quote you sign.
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Signing and copies
The quote may be accepted on paper or electronically — including through the secure signing link we send you, which is a valid signature under the Electronic Transactions Act 2011 (WA). We sign the document too, and once both of us have signed you receive a copy of the signed contract before work starts, as section 5 of the Home Building Contracts Act 1991 (WA) requires.
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GST
The quote states whether the price includes GST. A price quoted to a homeowner includes GST. A price quoted to a builder or another business is exclusive of GST unless the quote says otherwise, and GST is added and shown on the tax invoice.
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Photos of our work
We photograph our work before, during and after, for our records — and we may use photographs of completed work in our portfolio and advertising. We never publish your name, your street address or anything identifying the property’s location or its occupants. Tell us in writing if you’d rather your job not be used, and it won’t be.
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Privacy
We collect your contact details, address and job photographs only to quote, carry out and invoice your work, and to meet our record-keeping obligations. We never sell them. Our privacy policy is at jrender.pro/privacy.
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Changes to these terms
The version that applies to your job is the version current on the day you accept the quote, and it does not change afterwards. We may update these terms for future quotes.
Questions about any of this? Call 0401 689 277 or email contact@jrender.pro. See also our privacy policy.